Shipping methods and delivery costs


Accessories and small parcels

The delivery costs for small orders of accessories are shipped via a standard small package service by the Fedex carrier. However, the shipping of some items may be done by another carrier depending on the weight, dimension or quantity of the items ordered. If you wish to receive your order via expedited shipping, please contact our customer service for the applicable fees.

1 866 901-5624

merchandising@julien.ca

We are happy to offer FREE SHIPPING on all accessories orders.

Certain regions are served only by sea or air transport. If necessary, we reserve the right to apply additional delivery costs for certain remote regions or special cases. You may receive a call from our team if transportation is not possible by road. Charges may apply in these cases and you will have the option to cancel your order.

Cabinets and sets

We offer FREE SHIPPING on all outdoor kitchens orders. At the time of order, a member of our customer service team will contact you to confirm the delivery settings.

A qualified delivery team will unload your order from the delivery truck and lower it to the edge of the sidewalk outside your home. You will be responsible for further transportation beyond this point. The self-standing sets are delivered on a pallet.

Appointment : The delivery partner will contact you to agree on an appointment date and time range once the order is picked up by the carrier.
Delivery area : space in front of the residence
Unpacking included : no
Assembly included : no